What is BISP Office Timing: complete Guidance
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The Benazir Income Support Program (BISP) 2025 is Pakistan’s largest social protection initiative providing cash assistance to low-income families. Recently, BISP announced that all offices will now remain closed on Saturdays and Sundays. This change aims to improve staff efficiency, reduce crowding, and encourage citizens to use online and digital services. Now, eligible people can complete their work on weekdays while accessing information on weekends via SMS or the official BISP portal. In this article, we explain the new timings, services available, online options, and tips for smooth access.
| Day | Office Hours | Services Available |
|---|---|---|
| Monday – Friday | 9:00 AM – 5:00 PM | Registration, Payment Queries, Surveys |
| Saturday – Sunday | Closed | No Services |
All BISP offices are now open from Monday to Friday, 9:00 AM to 5:00 PM. This schedule allows beneficiaries to complete registration, payment inquiries, and survey-related work efficiently. The BISP office timing update 2025 ensures that staff can work without fatigue, improving service quality. Beneficiaries are advised to visit the offices only on weekdays to avoid unnecessary travel and waiting. This change also helps maintain order, transparency, and a more organized public service environment.
The Punjab Government and BISP authorities decided to close offices on weekends for several important reasons:
Improve staff efficiency and reduce fatigue
Avoid long queues and overcrowding
Promote transparency in applications and payments
Encourage citizens to use online and SMS services
This system ensures that services run smoothly on weekdays while digital platforms provide access on weekends, making the BISP process more convenient and organized.
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Even when offices are closed on weekends, BISP beneficiaries can get information through digital options:
8171 SMS Service:
Open your mobile messaging app
Send your CNIC number to 8171
Receive instant payment details, eligibility status, and installment information
Online Portal:
Enter your CNIC and verify your account
Check eligibility, payment date, and installment amount
Banks & Mobile Wallets:
Payments can be received via bank account, Jazz Cash, or Easypaisa Wallet
Confirm transactions through ATM or mobile app
These services ensure beneficiaries can access BISP updates 2025 from home, avoiding unnecessary office visits.

To use BISP online or SMS services, certain conditions must be met:
Must have a valid and active CNIC
Must be registered under BISP Kafalat Program or related schemes
Mobile number must be registered and able to receive messages
With these conditions fulfilled, users can check payments, eligibility, and updates any day, even during weekends, making the system more accessible.
Sometimes beneficiaries face issues while using BISP services. Here are solutions:
| Issue | Solution |
|---|---|
| Incorrect CNIC | Visit nearest BISP office on weekdays to correct it |
| SMS not received | Retry after some time or use the online portal |
| Delay in bank payment | Contact your bank to update account info |
| Physical verification required | Visit office only on weekdays |
Following these steps ensures smooth access to BISP payments and updates without confusion or delays.

The new office schedule brings many advantages for BISP beneficiaries:
Reduced rush in offices and shorter waiting times
Improved quality of service
Increased use of digital platforms like SMS and web portal
Staff can focus more on accurate and timely processing
This system makes the BISP program 2025 more transparent, organized, and user-friendly for millions of families across Pakistan.
The BISP Office Timing 2025 update ensures public convenience, transparency, and better service quality. Beneficiaries should complete office work Monday to Friday while using online and SMS services on weekends. Through the 8171 SMS service, official web portal, and mobile wallets, people can access their payments, eligibility, and other program information quickly. This new system improves efficiency, reduces crowding, and makes BISP services faster, easier, and more organized for millions of families in Pakistan.
Q1: Are BISP offices open on Saturdays and Sundays?
No, offices remain closed on weekends as per 2025 update.
Q2: What are BISP office hours on weekdays?
All offices are open from 9:00 AM to 5:00 PM, Monday to Friday.
Q3: How can I check my BISP payment if the office is closed?
Send your CNIC to 8171 SMS service or use the BISP web portal.
Q4: Can I receive BISP payments via bank or mobile wallet?
Yes, payments are available through banks, Jazz Cash, or Easypaisa, confirmed via ATM or app.


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